Legal & Policy Center
Official legal documentation, privacy safeguards, terms of service, security standards, and billing policies governing the ARZAQ INSIGHTS digital ecosystem.
Universal Ecosystem Governance
Centralized accounts, payment gateways, independent product data separation, and statutory DPDP / GDPR compliance.
Privacy & Data Protection
Privacy Policy
Personal data handling, central identity separation, AWS Mumbai hosting, and DPDP / GDPR rights
Data Retention & Deletion Policy
Active data lifecycles, permanent account deletion, activity logs, backups, and statutory retention
Data Security Policy
AWS Mumbai infrastructure, TLS 1.3 encryption, bcrypt, private database subnets, and incident response
Data Sharing & Disclosure Policy
Cross-product boundaries, user-controlled integrations, zero ad trackers, and disclosure safeguards
User Rights & Data Control Policy
Self-service controls, data export, profile updates, credential management, and consent withdrawal
Cookie Policy
Authentication cookies, session security, fraud protection, payment tokens, and browser controls
Sub-processors & Vendor Directory
AWS Mumbai cloud infrastructure, PayU, Razorpay, Cashfree, PhonePe, and SMS carriers
Terms & Account Governance
Terms of Service
Master terms, user eligibility, liability limitations, warranties, and Delhi legal jurisdiction
Account & Authentication Policy
Central identity model, Passkeys (FIDO2), 2FA, multi-account isolation, and session controls
Acceptable Use & Abuse Prevention Policy
Prohibited activities, zero unauthorized scraping, anti-phishing, and security enforcement
Account Suspension, Restriction & Termination Policy
Enforcement tiers, immediate risk mitigation, product vs central restrictions, and 30-day appeals
Vulnerability Disclosure Policy
Ethical security research guidelines, safe harbor rules, and vulnerability reporting
Service Level Agreement (SLA)
99.9% uptime target, maintenance windows, and P1/P2/P3 incident response standards
Brand & Intellectual Property Policy
Trademarks, brand assets, proprietary software, and copyright takedown notices
Billing & Subscriptions
Billing & Payment Policy
Centralized billing, payment gateways (PayU, Razorpay, Cashfree, PhonePe), taxes, and invoices
Subscription Policy
Subscription lifecycle, activation, renewals, plan changes, grace periods, and cancellations
Refund & Cancellation Policy
Subscription cancellation rules, refund eligibility, duplicate charges, and payment reversals
Wallet, Credits & Coupon Policy
Promotional balances, voucher redemptions, coupon expiry, and anti-abuse safeguards
Need compliance assistance, DPA contracts, or appeals?
Visit our Compliance Help Center or contact our privacy & legal governance desk.